M-SEE

PB&A Marketplace Intelligence and Insightful Markets presents a new generation of Member Satisfaction Research designed to be affordable and actionable for all YMCAs.

Join a collaborative effort among large and small Ys to measure, understand, and improve your Members’ Satisfaction, Experience, and Engagement.

We start with our tested core survey and allow you to add questions, so it can be customized to your needs. The M-SEE survey covers all aspects of membership, including program participation. You’ll get access to a 24/7 online report, plus a full written analysis on your Associations results, giving you the data and perspective to improve service offerings, prioritize operational tasks, direct short term tactics, and set long term strategies.