MEMBERSHIP SURVEYS

Insightful Markets presents a new approach to Staff and Member Satisfaction Research designed to be affordable and actionable for all YMCAs.

Join a collaborative effort among large and small Ys to measure, understand, and improve your Members’ Satisfaction, Experience, and Engagement.

We start with our tested core survey and allow you to customize questions, so it can be adapted to the needs of your association. Our survey covers all aspects related to the experience at the Y, including program participation. You’ll get access to a full written analysis on your Associations' results, giving you the data and perspective to improve service offerings, prioritize operational tasks, direct short term tactics, and set long term strategies.